![]() Stocks Guest Services with needed supplies.Ensures the cleanliness and sanitation of all Guest Services areas.Follows established departmental and store policies and procedures.This person will also be training new Business Center associates and providing exceptional customer service. This person will be processing refunds, answering phones, providing postal services, processing money orders, filling balloon orders, cashing checks, registers Foodie Club Cards, etc. I was called and notified I would get a partial and the rest would be delayed, but because they went out of their way, I didn't mind one bit.The purpose of this position is to ensure the successful operation of the Guest Services/Accounting Office and that Harmons’ customers leave the store with a positive experience. The one time there was a delay, they drove to a store a few miles away and picked it up so they could partially fill my prescription. Never had an issue and they are very helpful and quick. Some of my other medication I only use specific variants of generics (some generic and name brands use different inactive ingredients, which in my case is important) so we special order multiple medications of mine. Harmons pharmacy can have my medication in next day, around mid day. Being heart medication, that's not acceptable. At Walgreens, this could take up to 3-5 business days. My medication is very expensive and uncommon, so no pharmacy carries it regularly. Far superior to Smith's or other grocery stores in the area. Their products are great and I love their meats and produce. It's such a helpful service for those who are in need of a helping hand! You will drive your car into the loading zone, where they will load up your groceries. If you need assistance loading your groceries, after checking out, let your cashier know and the bagger will assist you. There is a bank, USPS, fuel station, and if you need the additional assistance, a drive up grocery loading area right next to the check out. Another example the food upfront that they make and they claim is fresh it is not fresh!I hate bad reviews but how else can you get a company to care and star looking into things. Before this I explained all of this plus more. Has the customer no matter what an apology is what we want and it goes so far. ![]() The startling part was I called to report this and talk to management on Friday and the gal acted like she really didn’t care. The frozen section noticed something had exploded in the bottom and was extremely sticky I think I told management at least a dozen times before someone cleaned it up. ![]() I have gone to check out the raspberries and strawberries on a number of Occasions where I have clearly seen mold that has started to grow. I do not feel that the dairy is being handled safely. I have to ask myself do I have the worst possible luck with Harmons? If I filled my entire fridge up with creamer it wouldn’t a lot for all the bad creamer I have purchased on the same day and brought home just to the toss. Also, there was sliced mozzarella caprese cheese sitting out, unrefrigerated, on the cheese counter for at least the 30 minutes I was there and that item WAS labeled for sale. I have never been to a store that has an item that you want to purchase on the shelf but they will not let you purchase it because the correct employee is not there to hand it to you. I will be driving out of my way moving forward to shop at any other Harmons. They may have what you want, but good luck getting the customer service needed to actually purchase what you need. This is indicative of the experience you'll receive shopping here as a whole. I'm not exaggerating, they are either in a meeting, on a break, or simply can't be found. I can literally see the tub of them but am repeatedly told that there is only one person in the entire store that can put them in a container for me to purchase and that one individual is never available. Everytime I shop here and try to purchase something from their specialty cheese section they don't have the item available for you to pick up and go, you have to request it(almonds, silly marcona almonds). This is the worst Harmons I have been to, and I really love Harmons (typically). ![]()
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